Microsoft Desktop Certified Technician. PROFESSIONAL EXPERIENCE. ABC Corporation, Los Angeles, CA: 2007 Present Tier I Help Desk Technician. Provide telephone and inperson support to over 200 end users, troubleshooting, diagnosing, resolving, and documenting hardware, software, and network related technical issues.
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample. If you are writing a resume as a senior help desk technician resume then you need to follow this format.
You must start with class purpose and give all the relevant information about it and followed by your work schedule on how you have always operated. The following Help Desk Technician sample resume is created using Flexi Resume Builder.
Click the button below to make your resume in this design. Help Desk Resume Develop a help desk resume that clearly demonstrates your ability to provide efficient technical support relevant to the potential employer's needs. Get noticed as a help desk specialist who is able to solve problems efficiently and Experienced and knowledgeable information technology professional seeking to contribute training and acquired skills within a help desk support role.
Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. Reliable IT Help Desk Technician who is technically certified in several popular operating system and productivity software platforms. Adept at analyzing and solving customer problems assisting in executing company IT projects and performing IT training sessions for personnel.
Specializes in large Help Desk Technician Resume Help desk technicians solve problems of computer users through online chat, email, and personal assistance. They work with companies having a large number of workstations and internal networks.
Resume Tips for Help Desk. If you are looking for jobs as a help desk, it is important to refine your job seeking skills. With effort, you should be able to discover the right opportunities and find a job. Help Desk Technicians provide support to end users by phone, on email or on site. The most successful resume samples for this job mention duties such as taking phone calls, answering to customer inquiries, diagnosing technical issues, running tests, troubleshooting equipment, and updating software.